Delivery charges cover the secure preparation of your order, its tracked shipping, and delivery against signature. They are displayed in euros at checkout, after you have entered your address.

Free delivery is offered for orders over €300 (including VAT, after application of any promotional codes). Below this threshold, delivery charges vary depending on the destination:

Deliveries to mainland France will be charged €7.

International Delivery:

• Germany, Belgium, Luxembourg, Netherlands : delivery will be charged 10 €
• United Kingdom, Italy, Spain, Austria, Guernsey, Jersey, Portugal (excluding islands), Republic of Ireland : delivery will be charged 10 €
• Switzerland, Denmark, Estonia, Hungary, Faroe Islands, Latvia, Liechtenstein, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden : delivery will be charged 10 €

Import duties and taxes (Switzerland & United Kingdom)
For shipments to Switzerland and the United Kingdom, import duties and taxes, as well as customs clearance fees, are added at checkout. The amount is calculated automatically according to current rates. Therefore, you will not have to pay anything upon arrival.
The carrier may, however, contact you for additional information.
Delivery times may vary depending on local customs controls, independently of our shipment.

If your country is not listed in these zones, please contact us: we will find a solution via a suitable carrier before your purchase.

We ship exclusively with Colissimo , a reliable and trackable service, ideal for sending valuable items. For specific cases (express/courier delivery), please see the dedicated question.

Colissimo announces indicative delivery times of 24/48 working hours in mainland France, J+3 to continental Europe, J+5 to the rest of the world, excluding customs control, and J+5/J+7 to overseas territories (depending on destination)

Yes, for security reasons, all our packages are delivered directly to the recipient against signature (no deliveries are left in mailboxes, lockers, or with a neighbor). This guarantees the integrity and traceability of your order upon delivery.

For security reasons, our shipments are delivered exclusively against signature. Therefore, mailbox delivery is not possible, even if the package size allows. This policy enhances the security of our deliveries.

We prepare and hand over your parcel to the carrier within a maximum of 2 business days after order confirmation. Colissimo delivery times are then added (these times exclude customs delays):

• Metropolitan France : 24/48 working hours after collection.
  
• Overseas : from J+5 (Reunion, Martinique, Guadeloupe), and J+7 for other overseas destinations.
  
• International (Continental Europe) : from J+3 to major cities.
  

These delivery times are indicative and may vary depending on the destination, the carrier's period of activity and, for international shipments, customs control.

For same day or next day delivery (courier/express), please write to service@sukeparis.com before finalizing your order: we will offer you the best option (delivery time, time slot, price).

After your order is confirmed, we begin preparing it. As soon as it's ready, you'll receive an email notifying you that shipment is imminent, with a tracking link to view key milestones in real time. This email and the tracking page will display our carrier's tracking number so you can track your delivery directly with them.

If your order has not yet been shipped, contact us as soon as possible: service@sukeparis.com (indicating your order number and the desired modification).

If the package has already been picked up by the carrier, we will do our best to help you, but some changes may no longer be possible once the package is in transit.

We currently ship to: Metropolitan France, French Overseas Territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, French Polynesia, New Caledonia, Wallis and Futuna) , Germany, Belgium, Luxembourg, Netherlands, Italy, Spain, Austria, Guernsey, Jersey, Portugal (excluding islands) , Republic of Ireland, Denmark, Estonia, Hungary, Faroe Islands, Latvia, Liechtenstein, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland and the United Kingdom .
For a destination not listed, contact us, we will find a solution via a suitable carrier.

Note: UK and Switzerland may incur additional import duties and taxes.